FAQs

How Do I Submit My File?

To submit your print-ready PDF or Vector File/SVGs for laser cutting and engraving, simply email our friendly team at sales@melbournelasercompany.com.au. When sending over your file, remember to specify the material thickness you want your design cut from. For easy processing, please use the color red in your file for cutting lines and black for engraving areas.

Most acrylic sheets are 1200mm in length x 900mm wide. Please set up your files to ensure that your design is within this specified size.

If you need any guidance or assistance with setting up your file correctly, our friendly sales team would be more than happy to assist. We're here to help bring your laser cutting and engraving projects to life!

What acrylic thickness do you offer?

At Melbourne Laser Company, we take pride in our commitment to providing a wide range of acrylic thicknesses readily available for all your laser cutting and engraving needs. Our in-stock acrylic sheets include popular choices such as 2mm, 3mm, 4.5mm, 6mm, and 10mm, ensuring that you can find the perfect thickness for your project, all day, every day. If you require a different thickness that is not part of our standard stock - we are more than happy to assist you in ordering the specific acrylic thickness you need. Your creativity knows no bounds, and neither do our acrylic options!

Do you offer specialty colours?

At Melbourne Laser Company, we take pride in offering a wide array of colours to bring your creative projects to life. From classic choices like black, white, and clear, to the warmth of natural earthy tones and the softness of pastels, we have something for every vision. Dive into our collection to discover options that sparkle with fine glitter or make a bold statement with chunky glitter. For those looking to add a touch of glamour and sophistication, our mirror options provide a sleek and reflective surface. Let your imagination run wild with our extensive range of colours to elevate your laser cutting and engraving projects.

I don’t have a design but I have a idea. Can you still help?

We are here to support you every step of the way, even if you have a brilliant idea but lack the design to bring it to life. Count on us to help bridge that gap! Our dedicated design team is at your service to assist in turning your vision into a reality. Depending on availability, we can collaborate closely with you to create a design that perfectly aligns with your ideas and needs. Let's work together to make your project a stunning success!